Teach Me 2 Safety Policy Tutor Safety

This Safety Policy is in line with national child-protection legislation (Criminal Law (Sexual Offences and Related Matters) Amendment Act (No. 32 of 2007)), and is endorsed by Connect Network, a non-profit organization dedicated to the safety of at-risk women and children.

What we do to keep our tutors & clients safe

1. The screening of our clients (to protect our tutors)
  • All clients are requested to supply us with their physical address and ID no.
  • We also require upfront payment to ensure our clients are legitimate.

2. The screening of our tutors (to protect our clients)
  • We gather each applicant’s contact details, physical address, education history and two references
  • We review each applicant’s documents: ID / Work permit (if foreign), Matric Certificate and/or University Transcript

3. The selection of tutors for a job
  • Our Tuition Managers review tutor applications for each job, selecting the most appropriate (based on gender, age, location, and other relevant factors)
  • If you are a female tutor tutoring a male adult (over 18) you will be briefed as to the situation before you are asked to accept the job. If you decide to accept the job you must also please notify your next of kin as to the lesson time and whereabouts of each lesson.
  • We endeavour to make sure that the client lives within a 10-15km radius of your home.

4. The management of the tutoring process
  • We only disclose your contact details to the client once you’ve accepted the job and the Lesson Schedule is being sent to the client.
  • After the first lesson we will make contact with you and client to ensure that everyone was happy with the lesson.
  • If a client is unhappy with a tutor, or vice versa, we endeavour to change the tutor first, failing which we stop future lessons and refund the client

What you can do to keep safe

1. Be aware of the risks

For a start, it’s important for you to be aware of the possible risks associated with private tutoring. While we make every effort to mitigate any risks, it’s important to be aware of them and take active steps to protect yourself.

These are a few of the risks that we’ve identified:

  • Risks involved with travelling to unsafe areas
  • Damage to musical instruments
  • Stalking or inappropriate messaging
  • Bogus clients with sinister intentions
  • Theft
  • Sexual harassment
  • Other serious crimes

2. Be vigilant

Female tutors must always inform their next of kin of their whereabouts and their expected time of return and may only tutor male learners beyond undergrad age if the tutoring occurs in a public place until the tutor feels safe being around the client.


3. Take action

We also strongly recommend that if you feel uncomfortable about any aspect of your tutoring assignment that you notify your Tuition Manager immediately and/or take any additional steps you deem necessary, which might include contacting the authorities, such as the South African Police Service (SAPS), or a next of kin.


How to comply with this Safety Policy

Firstly, sign the declaration of compliance by logging in to https://tutor.teachme2.co.za

How to apply for a Police Clearance Certificate via SAPS:
  1. Go to your nearest police station and complete the application form for Police Clearance. You will need to provide a full set of fingerprints, your full name, surname, date and place of birth, your original ID, a copy of your ID and R110 in cash.
  2. Your complete application will then need to be posted to the Criminal Record Centre in Pretoria. Some police stations will insist that you post the completed application to Pretoria yourself so phone ahead to ask. If so, send it via regular mail with a tracking number. Keep your cash receipt as proof that you have applied for your PCC.
  3. Keep your cash receipt as proof that you have applied for your PCC.
  4. Wait for your clearance to be sent to you, which can take up to 6 months.

How to get clearance via SAPS/The Guardian:
  1. Print out these forms and take it with you to your nearest police station. You will need to provide a full set of fingerprints, your full name, surname, date and place of birth, your original ID, a copy of your ID and R110 in cash.
    Sign the affidavit in the presence of the officer, and certify a copy of your ID.
  2. Deposit R250 into the following bank account:
    • Account Name: The Guardian
    • Account no: 051 295 237
    • Bank name: Standard Bank
    • Account Type: Business Current Account
    • Branch Code: 042 626 10

    Use your ID number as the reference when making payment.

  3. Courier your police documents, proof of payment and certified ID copy to:
    • 8 Honeysuckle Place
    • Glen Hills
    • Durban North
    • 4051
  4. Email your full name and ID number, waybill number and the name of the courier you have used to clearance@theguardian.co.za.
  5. Wait for your clearance to be emailed to you within 14 business days.
  6. Upload your clearance onto your tutor profile

(November 2018 v3)