The right tutor can make all the difference, not only to your results, but also to your confidence, understanding and ability to tackle your coursework independently. That's the progress we want you to experience, and we're prepared to stand behind it.
First, your tutor should feel like the right fit. If you don't feel comfortable, understood and confident about continuing after your lesson, simply tell us. We'll find you a better-matched tutor, and you won't pay a cent for that lesson.
Once you've found the right match, give us five lessons to help you make meaningful progress. If, after those five lessons, you're not satisfied with the change you're seeing, let us know and we'll refund every cent you paid for them.
Our 97% customer success rate gives us the confidence to make this promise. But if you're among the 3% who don't get the results you hoped for, we wouldn't feel right keeping your money.
No awkward conversations. No hoops to jump through. The risk is ours, not yours.
Excellent 
4.8 
